Introduction

• What is Proplanum KIOSK

  KIOSK is a tablet app that turns a device into a company time clock — employees confirm who they are with a fingerprint, a card, a QR code or a PIN.Few readers

Setting up KIOSK

• Setting up and activating KIOSK

  A newly configured KIOSK device waits for approval before it accepts any clock-ins. The location manager approves the request from the mobile app.Few readers

Frequently Asked Questions (FAQs)

• KIOSK doesn't recognise me — what should I do?

  A failed read in KIOSK almost always comes down to one of a few causes: no enrolled credential, a deactivated card, a disconnected reader or a poor fingerprint read.Few readers

• Which devices and readers does KIOSK support?

  KIOSK runs on Android and iOS tablets and phones. Fingerprints and cards need connected readers; QR codes and PINs work with no extra hardware.Few readers

Everyday use

• Identification methods in KIOSK

  Employees confirm who they are with a fingerprint, a contactless card, a QR code or a PIN. See how each method works and what to do when a read fails.Few readers

• Tracking work time in KIOSK

  After recognising you, KIOSK shows your shift and the available actions: start the shift, take a paid or unpaid break, and end the shift.Few readers

Employee credentials

• The KIOSK admin panel

  Open the admin panel with the padlock on the KIOSK home screen and a manager PIN. It manages readers, employee credentials and the device itself.Few readers

• Assigning contactless cards

  Assign a card to an employee in the KIOSK admin panel. A new card permanently deactivates the previous one, and the operation goes to the event log.Few readers

• Enrolling a fingerprint

  Fingerprints are enrolled in the KIOSK admin panel. The employee consents first, then the system takes three matching reads.Few readers