Articles on: Requests

Who can approve requests?

Every submitted request waits for a supervisor's decision — approval or rejection. Here we explain who has the permission for it and how to review a request in a few seconds. After the decision the employee gets a notification, and an approved absence goes into the schedule.

Who can review requests

Important: Requests can be approved and rejected by the Location Manager and the Organisation Administrator.

Location Manager — reviews the requests of employees at their location.
Organisation Administrator — reviews requests across the whole organisation.
The other roles (Employee, Manager, Advisor) see requests but do not approve them.

Remember: If a request type has automatic approval turned on, it is approved straight away, without a supervisor's decision.

How to approve or reject a request

Go to the Requests tab. Waiting requests have the "To review" status.
In the request's row click the green ✓ (approve) or the red ✗ (reject). Rejection is confirmed in an extra window.

The approve and reject buttons in a request row

Important: Approved leave appears in the work schedule automatically. The request status changes immediately after the decision.

Further options

Under the "More actions" icon (three dots) you can open the availability calendar, limits, the details and history of the request, and its printout.

The request's additional actions menu

Reviewing in the mobile app

Open the "Requests" tab — you will see employees' requests along with their status.

The team's request list in the mobile app

Choose a request and at the bottom of the screen tap "Approve" or "Reject".

Request details with the Approve or Reject decision

Remember: What the individual statuses mean: Request statuses.

Updated on: 09/08/2026

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