Articles on: Plans, Prices, Billing

Changing the plan

A plan in Proplanum is a package (Silver, Gold, Platinum) together with a billing model (monthly or annual). When the company's needs change, you can move to a higher or a lower package or switch the model — without interrupting the team's work. Only the Organisation Administrator changes the plan.


A plan marked "Managed by Proplanum" is changed by your account manager — the plan change buttons are inactive in that case. Get in touch with your account manager to adjust the package.


How to change the plan


  1. In the left-hand menu go to "Billing" → open the "Your subscription" page.
  2. On the "Your plan" card click "Change plan" (during the trial the button is called "Choose a plan").


Change plan


  1. In the plan selection window set the billing model with the "Monthly / Annually" toggle (annual billing is cheaper per seat), then compare the package cards. On each of them you will see the price "For your X seats", an "Current plan" badge on the package you are on, and, on a lower tier, the note "The downgrade takes effect on {date}". Click "Choose {plan}".


Choosing a plan


  1. You will move to the "Order" screen. On the left you will find the Invoice details and the Payment method, and on the right the summary — "Total gross" or "To pay today".


The order summary


  1. Confirm the order:
    • when upgrading the plan click "Order and pay {amount}",
    • when downgrading click "Schedule the change".


When the change takes effect


An upgrade works straight away — a pro-rata top-up is charged for the remainder of the current period and settled immediately. A downgrade takes effect from the next billing period (it is scheduled), and until then you keep using your current package.


Caution: you cannot move to a plan with a limit below the number of seats taken. If you want to downgrade further, archive some employees first.


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Updated on: 09/08/2026

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