Articles on: Team management

How do I check whether an employee received and accepted the invitation?

You can check every employee's invitation status straight from the team list — without opening their profile. That way you quickly see who has already activated their account and whose invitation has not arrived yet.


Where to check the status


Once you are logged in to Proplanum, go to the "Team" tab. On the employee list find the "Status" column — every row has a colour-coded marker telling you what stage of activation that employee is at.


The Status column on the employee list


What each status means


  • "Inactive" (orange) — the employee has no access to an account yet. You can schedule them, but no invitation has been sent.
  • "Invited" (blue) — the e-mail invitation has been sent, the employee has not activated the account yet.
  • "Pending" (orange) — the employee has registered and is waiting for their supervisor's approval.
  • "Active" (green) — the employee has accepted the invitation and logged in to Proplanum. That is confirmation the account works.
  • "Archived" (red) — the employee has been removed from the active team.


Important: The green "Active" status is the only sure confirmation that the employee received and accepted the invitation. As long as you see "Invited", the invitation went out but the account has not been activated yet.


When the invitation has not arrived


If the e-mail invitation ran into a delivery problem, a small warning icon appears next to the status marker. Hover over it to see the details:


  • "Bounced" — the recipient's server rejected the message (for example a wrong address).
  • "Dropped" — the message was blocked and did not arrive.
  • "Spam" — the recipient marked the invitation as spam.


The icon only appears when there is a delivery problem — its absence means everything is fine with sending the e-mail.


In each of these cases send the invitation again: click the three-dot icon next to the employee and choose "Resend invitation". More about the sending and activation paths in Sending invitations and activating an account, and the full description of every state in Employee statuses and what they mean.

Updated on: 09/08/2026

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