> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.proplanum.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Tracking work time in KIOSK

Once identity is confirmed, KIOSK switches to a personal screen: who was recognised, what shift they have today and what they can do right now. The screen times out after a few seconds, so the queue keeps moving and nobody stays signed in after walking away.

# Starting a shift

If the shift has not started yet, KIOSK shows its hours and a single main action.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/pm26en-kiosk-rozpoznano-przed_1mrgbb2.png =320xauto)

Tapping **"Start shift"** brings up a confirmation and the device returns to the idle screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/pm26en-kiosk-zarejestrowano-we_j8rqak.png =320xauto)

| Important: If your shift only has a set length and no fixed start time, KIOSK will not show a start hour — you will see the target length instead.

# Break and ending the shift

During a shift the same screen shows the work timer and tiles with the available actions: paid break, unpaid break, and ending the shift as the main action.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/pm26en-kiosk-akcje_da0ab4.png =320xauto)

On a tablet the layout is the same, just wider.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/pm26en-kiosk-tablet-akcje_auy9ml.png =320xauto)

When the location has no breaks defined, or the employee has already used them, one action remains — ending the shift.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/pm26en-kiosk-akcje-bez-przerw_hghai5.png =320xauto)

# During a break

While a break is running, the timer counts down to its end and the main action is resuming work.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/pm26en-kiosk-przerwa-w-toku_1fiiat4.png =320xauto)

|| Remember: Whether a break is paid and whether it counts against work time is set per location — see [Recording breaks](https://help.proplanum.com/en/).

# When a read fails

A failed read ends with a short message and a return to the idle screen. Nothing is saved.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/pm26en-kiosk-nie-rozpoznano_17oolkr.png =320xauto)

What to do in that case is covered in [KIOSK doesn't recognise me — what should I do?](https://help.proplanum.com/en/article/kiosk-doesnt-recognise-me-what-should-i-do-13gdaz/).