> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.proplanum.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Enrolling a fingerprint

A fingerprint is the fastest way to clock in — nothing to remember and nothing to carry. Because it involves biometric data, enrolment starts with explicit consent from the employee rather than going straight to the reader.

# Employee consent

1. Open the admin panel, authorise, and pick the employee.
2. Tap **"Enroll fingerprint"**.
3. KIOSK shows a consent screen — the employee confirms it in person, before the first read.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/pm26en-kiosk-zgoda-odcisk_eh74p1.png =320xauto)

||| Caution: Without confirmed consent, enrolment will not start. This is a requirement, not a setting you can switch off.

# Three reads

After consent the reader takes the fingerprint three times. Each read has to match the previous ones, which is what makes later recognition work on the first try.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/pm26en-kiosk-rejestracja-odcis_b424z9.png =320xauto)

If the third read does not match the first two, enrolment starts over. Nothing is saved half-finished.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/pm26en-kiosk-odcisk-nieudany_1c46n56.png =320xauto)

|| Tip: If enrolment keeps failing, ask the person to dry their finger and place it flat, using the centre of the fingertip — the reader needs the whole pad, not just the tip.

# Checking and replacing

The state of the fingerprint appears on the employee's credentials screen as **"Enrolled"** or **"Not enrolled"**.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/pm26en-kiosk-identyfikatory_1wuoryl.png =320xauto)

The same screen lets you enrol the fingerprint again when the old one stops being recognised.

| Important: A fingerprint can always be replaced with a PIN or a QR code — if the reader refuses to cooperate, the employee is never left unable to clock in.