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> Use this file to discover available pages before exploring further.
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# Changing the plan

A plan in Proplanum is a package (Silver, Gold, Platinum) together with a billing model (monthly or annual). When the company's needs change, you can move to a higher or a lower package or switch the model — without interrupting the team's work. Only the **Organisation Administrator** changes the plan.

| A plan marked **"Managed by Proplanum"** is changed by your account manager — the plan change buttons are inactive in that case. Get in touch with your account manager to adjust the package.

# How to change the plan

1. In the left-hand menu go to **"Billing"** → open the **"Your subscription"** page.
2. On the **"Your plan"** card click **"Change plan"** (during the trial the button is called **"Choose a plan"**).

![Change plan](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/plany-zmiana-planu-1_tmc5vh.png)

3. In the plan selection window set the billing model with the **"Monthly / Annually"** toggle (annual billing is cheaper per seat), then compare the package cards. On each of them you will see the price **"For your X seats"**, an **"Current plan"** badge on the package you are on, and, on a lower tier, the note **"The downgrade takes effect on {date}"**. Click **"Choose {plan}"**.

![Choosing a plan](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/plany-zmiana-planu-2_h10hs0.png)

4. You will move to the **"Order"** screen. On the left you will find the **Invoice details** and the **Payment method**, and on the right the summary — **"Total gross"** or **"To pay today"**.

![The order summary](https://storage.crisp.chat/users/helpdesk/website/-/3/1/2/4/3124ad20f50ccc00/plany-zmiana-planu-3_pqmlfv.png)

5. Confirm the order:
   - when upgrading the plan click **"Order and pay {amount}"**,
   - when downgrading click **"Schedule the change"**.

# When the change takes effect

|| An upgrade works **straight away** — a pro-rata top-up is charged for the remainder of the current period and settled immediately. A downgrade takes effect **from the next billing period** (it is scheduled), and until then you keep using your current package.

||| Caution: you cannot move to a plan with a limit below the number of seats **taken**. If you want to downgrade further, archive some employees first.

# Related articles

- [The packages available](https://help.proplanum.com/en/article/the-packages-available-19q0cw/)
- [The subscription models](https://help.proplanum.com/en/article/the-subscription-models-1kwaogc/)
- [Payment and billing methods](https://help.proplanum.com/en/article/payment-and-billing-methods-1125eop/)